Revolutionise customer and visitor engagement with AI-powered characters that drive results 

Transform your organisation

At SKC Games Studio, we create AI-driven characters that aren’t just interactive—they’re designed to connect with your customers and visitors on a deeper level.

With personalised, real-time responses, our AI solutions increase customer and visitor satisfaction, improve loyalty, and streamline your operations, helping your organisation to grow. 

As featured in

Bringing AI to life

At SKC Games Studio, our expertise in creating engaging, custom-designed AI characters has evolved into 1956 Individuals, a groundbreaking AI platform. This solution provides real-time, human-like interactions that are ethically created, ensuring every customer and visitor feels seen, heard, and understood.

Whether it's visitor assistance in tourism or 24/7 customer support, 1956 Individuals delivers personalised experiences that boost engagement, satisfaction, and loyalty.

Key benefits:

  • Our AI characters provide real-time interactions that enhance customer and visitor experiences across industries.

  • Personalised AI responses leave your target audience feeling valued, driving repeat footfall. 

  • With AI managing routine queries, your team can focus on higher-value tasks, improving efficiency and reducing costs.

AI with heart

At SKC Games Studio, ethics underpins every aspect of our technology. We believe AI should not only be intelligent but also empathetic, fair, and responsible. Our commitment to AI with heart ensures that every interaction is designed to build trust, foster connections, and enhance the human experience. 

We are Committed to:

  • We ensure our AI is free from bias.

  • Customers will always know when they’re interacting with AI, ensuring trust.

  • We adhere to strict data protection standards, safeguarding personal information.

  • Our AI characters are original, ethical, and designed to build lasting trust.

  • We design AI that works for everyone, across all backgrounds, languages, and abilities.

Image featured in the Cambridge Independent, photography by Keith Heppel

AI you can trust

Our technology is built with a commitment to transparency, empathy, and responsibility. At SKC Games Studio, we follow global standards, including IEEE’s principles for Autonomous Intelligent Systems (AIS), ensuring that 1956 Individuals delivers results while maintaining the highest ethical standards.

 

Why Ethics Matter to Us: 

  • Our AI is designed to deliver thoughtful, personalised conversations that feel authentic, elevating customer engagement far beyond standard automation.

  • Our AI enhances customer service by managing routine tasks, allowing your team to focus on more strategic, high-value activities.

  • We build AI solutions that not only meet today’s needs but are designed to evolve, keeping your business future-proof and responsible.

1956 Individuals is making a significant impact, helping businesses revolutionise customer interactions.

At the BT Innovation Park at Adastral Park, our AI is showcased as a cutting-edge solution for enhancing customer engagement across industries. This demonstrates the potential of 1956 Individuals to deliver ethical, personalised, and responsive AI experiences. 

Real-world impact

Featured in ‘The Times’, July 31st 2024

Another example is our partnership with Bletchley Park, where we are developing an AI representation of Alan Turing to enhance the visitor experience. 

In tourism, our AI-powered assistants can provide personalised recommendations, answer questions, and offer engaging historical context, creating unforgettable experiences for visitors. 

Let’s build the future together

1956 Individuals is more than just advanced technology—it’s a powerful tool for enhancing customer relationships and driving business growth.

By combining cutting-edge AI with innovative, personalised solutions, we’re shaping the future of customer engagement, delivering smarter interactions that adapt to your business needs and exceed customer expectations. 

Want to create customer and visitor experiences that make a difference?

Get in touch or book a demo today and discover how 1956 Individuals can elevate your business or organisation.

 FAQs

  • 1956 Individuals is an advanced AI platform that combines AI characters with seamless integration into your business workflows. On the front end, it provides engaging, real-time interactions with customers through custom-designed characters that represent your brand. These characters are deployed on various hardware solutions, such as kiosks and desktop systems. 

    On the back end, 1956 Individuals integrates with your existing systems, including CRM, customer service platforms, and workflow tools. This ensures that all customer interactions are logged, tracked, and managed efficiently, allowing for a smoother operation and enabling your team to focus on higher-value tasks. The AI can pull and update data in real time, creating a seamless and integrated experience for both customers and staff. 

  • 1956 Individuals is versatile and can be applied in a wide range of industries, including customer service, tourism, retail, travel, and more. From guiding museum visitors to assisting customers in airports, 1956 Individuals adapts to various environments to deliver meaningful, personalised interactions. 

  • We offer a range of hardware solutions: 

    • 1956 Grand: A life-size 69-inch full portrait kiosk for high-impact environments. 

    • 1956 Classic: A 55-inch LCD Portrait Totem, available for both indoor and outdoor use.

  • Our AI characters are fully customisable to reflect your brand’s unique voice and visual identity. From appearance to voice and language preferences, each character can be tailored to provide a consistent and immersive experience that aligns with your business’s needs and values.

  • Yes! 1956 Individuals supports automatic language detection and can seamlessly switch between languages to communicate with global audiences. The AI can adapt its interactions to ensure smooth communication, no matter where your customers are from.

  • We prioritise data security and privacy. 1956 Individuals adheres to industry-leading standards to safeguard customer data, including encryption and strict access controls. We comply with all data protection regulations to ensure your business and customer information is always secure. 

  • Yes, our AI can use facial recognition and visitor insights to identify returning customers. This allows it to provide more personalised and relevant interactions based on previous engagements, creating a seamless and tailored customer experience. 

  • 1956 Individuals is designed for smooth integration with existing business systems, including CRM platforms and customer service solutions. Our team works with you to ensure the AI solution fits seamlessly into your current operations, helping you get up and running quickly. 

  • We offer ongoing support to ensure that 1956 Individuals continues to meet your business needs. From troubleshooting to software updates and hardware maintenance, our team is here to help you make the most of your 1956 Individuals solution.

  • 1956 Individuals creates personalised, real-time interactions that make customers feel heard, understood, and valued.

    Whether providing recommendations, answering questions, or offering assistance, this product delivers meaningful engagement that boosts customer satisfaction and loyalty.

    • 1956 Grand: A life-size full portrait kiosk, ideal for high-traffic areas where a striking, immersive presence is needed. 

    • 1956 Classic: A mid-sized 55-inch LCD Portrait Totem that works indoors and outdoors, perfect for environments like visitor centres or airports. 

  • 1956 Individuals is developed in accordance with Microsoft’s Responsible AI Standard and IEEE’s ethics for Autonomous Intelligent Systems (AIS). We prioritise fairness, transparency, privacy, and security, ensuring that our product respects user rights and delivers positive, responsible outcomes.

  • Yes, you can customise both the content and interactions that 1956 Individuals delivers to your customers. From the type of information provided to the tone of the conversation, our AI solution can be tailored to suit your business goals and audience preferences.

  • 1956 Individuals enhances customer engagement by delivering personalised, efficient interactions, helping you build stronger relationships and drive customer loyalty. By streamlining customer service processes and providing 24/7 support, our AI solution boosts operational efficiency and frees up your team to focus on higher-value tasks.

Our team have been delivering innovation for decades to businesses, including: